Did this help you? Instant messaging server Supported features and environments Unsupported environments Preinstallation tasks Prerequisites: The service account that runs the BlackBerry Collaboration Service is added to one of the following groups:
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The BlackBerry Collaboration Service provides an encrypted connection between your organization's instant messaging server and the Enterprise IM app on BlackBerry devices so that users can start and manage instant messaging conversations on their devices.
BlackBerry 10 OS version If your organization displays disclaimers in chat windows, verify that the BlackBerry 10 devices are running BlackBerry 10 OS version How can we improve this topic? The connection is used when the device is not connected to your work Wi-Fi network. You collaboratino install multiple instances of the BlackBerry Collaboration Service in order to support high availability.
What is BlackBerry Collaboration Service?
The latest Microsoft hotfixes are installed for more information, visit www. Thank you for your feedback! Did this help you? You must use the same type of instant messaging server, such as Microsoft Lync Serverfor each local or remote BlackBerry Collaboration Service instance that you connect to BES For more information, visit collaboratioon.
Install the BlackBerry Collaboration Service - BlackBerry IM for BES12 -
Any of the following operating systems: If you use Microsoft Lync Server oron the computer where Servicw Collaboration Service is installed, verify the following: For more information about high availability, go to docs.
Your organization requires one of the following instant messaging servers: How can we improve this topic? Thank you for your feedback! Did this help you?
Installing the BlackBerry Collaboration Service - BlackBerry UEM -
BlackBerry Collaboration Blackberey 12 version Verify that your computer is running an operating system that supports BlackBerry Collaboration Service 12 version BlackBerry Collaboration Service 12 version colllaboration BlackBerry Collaboration Service The following requirements apply to your organization or the computer that you install the BlackBerry Collaboration Service on.
For more information about the BES12 architecture and the individual components, visit docs. For information about planning your BES12 installation, software requirements, hardware requirements, installation instructions, and additional tasks after installing BES12visit docs. Did this help you?
Verify that you have a supported instant messaging server. Did this help you? How can we improve this topic?
Planning a BlackBerry Collaboration Service installation
To allow users in your environment to use the latest features available with BlackBerry Collaboration Service 12 version Thank you for your feedback! Instant messaging server Your organization requires one of the following instant messaging servers: If your organization uses Microsoft Active Directoryuser account information is obtained from the Microsoft Active Directory.
Verify that your organization's environment is running BES12 version Instant messaging server Supported features and environments Unsupported environments Preinstallation tasks Prerequisites: The BlackBerry Infrastructure validates SRP information and controls the data that travels outside your organization's firewall to and from your organization's devices.